All work
Case study / 01Implementation facts supplied

HVAC Accounts Receivable Automation

Five connected n8n workflows support invoice follow-up across a receivables process handling more than 150 invoices each month.

Operations automation / FLONVO
01 / Evidence & scopeImplementation facts supplied

What we can
confirm.

These figures describe the supplied implementation and operating volume. They are not a measure of time saved or financial return.

Verified implementation5

n8n workflows

Interconnected workflows
Verified operating volume150+

invoices / month

Monthly invoice volume
SUPPLIED FACTS & BOUNDARIES
  • 5 interconnected n8n workflows
  • 150+ invoices per month
  • Automated unpaid-invoice SMS follow-ups
02 / System flow

The route through
the work.

Simplified process view based on supplied implementation facts; individual workflow internals are not represented.

PROCESS VIEW / 5 STAGESIllustrative diagram · not a performance result
03 / Operational view

What changes when
the handoffs connect.

THE CONTEXT

The accounts receivable process handles 150+ invoices per month. Unpaid invoices require timely, consistent follow-up without losing sight of cases that need a person.

THE CHALLENGE

Manual follow-up administration adds repeated checking, message preparation, and status tracking to the receivables workload.

THE APPROACH

Five interconnected n8n workflows automate unpaid-invoice SMS follow-ups. The exact step-by-step routing shown below is a simplified process view; it is not a diagram of the production workflow configuration.

04 / Process comparison

From manual steps
to a clearer route.

Illustrative process comparison. It does not establish measured time savings or a confirmed cycle reduction.

TYPICAL MANUAL PROCESS
01

Manually review invoice status

02

Prepare and send follow-ups

03

Record follow-up activity

DESIGNED AUTOMATED FLOW
01

Workflow checks unpaid invoices

02

SMS follow-up is automated

03

Staff review cases needing attention

05 / Business impact

Value is a question
to measure.

The intended value is less manual follow-up administration and a shorter follow-up cycle. The six-week-to-two-week cycle change was a target, not a confirmed result.

Illustrative estimate10–25staff hours / month

Potential staff time difference at a reference volume of 150 invoices per month. This is a modeled scenario, not measured savings.

ASSUMED TIME PER INVOICE
04812 min
Manual administration
8–12 min
Remaining human review
2–4 min

At 150 invoices per month, assume 8–12 minutes of manual follow-up administration per invoice and 2–4 minutes of remaining human review. Estimated range = 150 × (8−4) ÷ 60 to 150 × (12−2) ÷ 60. This is a scenario, not measured savings.

Target, not confirmed~6 → 2 weeks

Approximately six weeks to two weeks was the intended reduction. Achievement has not been verified.

06 / Performance reporting

What the team
should watch.

These are reporting definitions, not live dashboard results. Values remain blank until measured after deployment.

01To track
Monthly invoices processed

Total invoices entering the receivables workflow each month.

invoices / month / value pending
02To track
Automated follow-ups sent

Follow-up messages successfully initiated by the automation.

SMS / month / value pending
03To track
Failed automation executions

n8n executions that fail or require retry.

runs / month / value pending
04To track
Invoices requiring manual intervention

Cases a person must resolve outside the automated path.

invoices / month / value pending
05To track
Average follow-up handling time

Staff time spent reviewing and completing follow-up work.

minutes / invoice / value pending
06To track
Time from invoice becoming overdue to first follow-up

Elapsed time from an invoice becoming overdue to its first follow-up.

hours / value pending
07To track
Follow-up completion rate

Share of eligible follow-up cycles completed as intended.

% / value pending
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